Term & Conditions

Rental Platform Terms and Conditions

The platform user acknowledges the following:

1. Legal capacity and regulatory compliance for contracting, signing rental agreements, and making payments are essential requirements for using the platform.
2. The client is responsible for the accuracy of the information provided during registration and bears full liability for any inaccurate, incomplete, or false information.
3. The client is solely responsible for all information provided and for any reservations or payments made through their account.
4. You acknowledge your responsibility for maintaining the confidentiality of your account information and are liable for all activities and transactions conducted through your account.
5. Reservation and payment at the time of booking do not constitute a final confirmation. The request is subject to review by both Kamlek and Wajhat companies. If the request is rejected, the booking will be canceled and the amount fully refunded.
6. The client is required to pay the full rental amount.
7. The client must pay the rental amount within 24–48 hours of booking. Failure to do so will result in cancellation of the booking, and the client will have no right to claim it after the legal period for contract completion. The rental company bears no responsibility for delays.
8. In some cases, the client has the right to cancel the booking and receive a refund. The cancellation must be based on an in-person site inspection and not due to fraud or lack of knowledge about the condition of the rented unit.
9. The client acknowledges being aware of the actual condition of the rental unit on site.
10. The client is not allowed to book or rent more than one unit or multiple units at the same location.
11. The contract must be documented within seven (7) days from the date of payment. If the contract is not documented within this period, the booking will be canceled, and administrative fees will be deducted from the paid amount.
12. The tenant acknowledges and agrees that all paid amounts are non-refundable after the contract is documented.
13. All fees are non-refundable.
14. The client acknowledges not to use the rented unit for any activities that violate laws or regulations and bears full responsibility for any violations.
15. We may be obligated to enforce legal and regulatory measures for any violations committed during the use of the rented unit.
16. If any clause of these terms becomes illegal, void, or unenforceable under any regulations or rulings, the remaining clauses shall remain valid and enforceable for both parties.
17. All provisions in these terms and conditions are legally effective from the date of booking. The client is bound by them upon written contracting, and all related legal effects apply.
18. The client acknowledges and agrees that third parties or other companies may implement parts of the contract or commercial activity for a period unknown to the rental company. The rental company is not responsible for any damage or losses resulting from external reports (e.g., financial compensation for closure periods).
19. (Repeated) The client acknowledges and agrees that third parties or other companies may implement parts of the contract or commercial activity for a period unknown to the rental company. The rental company is not responsible for any damage or losses resulting from external reports (e.g., financial compensation for closure periods).
20. A 10% management and follow-up fee of the rented unit’s value must be transferred to Wajhat Company’s account for booking any unit.
21. Payment of the management and follow-up fees does not guarantee a unit booking if the rental requirements are not met or if the client (Kadana) rejects the rental for any reason deemed contrary to public interest.
22. If the unit is not rented for any reason unrelated to the tenant’s delay, the full management and follow-up fees will be refunded within a maximum of ten business days.
23. If the electronic contract is uploaded to the Ejar platform and the tenant fails to pay the rent within the specified platform timeframe, the management and follow-up fees will be considered non-refundable.